Overview and Agreement
This Privacy Policy explains how we collect, use, retain, and share your information. By renting from us and using our services, you agree to the terms outlined here. We’re committed to protecting your privacy and handling your information with care.
Personal Information We Collect
To make your stay smooth and enjoyable, we may collect the following details:
- Contact Information: like your name, email, and phone number.
- Payment Information: processed securely for Monitoring, Service and Installations, if needed.
- Property Preferences: such as any special requests or details you share to personalize your experience and Security System.
How We Use Your Information
We use your information to:
- Enhance Your Experience: Cater to specific requests to make your experience with your security system as comfortable as possible.
- Maintain Security: Monitor your Security System to keep you, your property as secure as possible.
- Communicate with You: Provide essential updates or answer questions before, during, and after your Installation.
We do not use your data for marketing or promotional purposes unless you opt-in separately.
How We Retain Your Data
We retain your information only for as long as it’s needed to fulfill the purposes outlined above and to comply with legal requirements. Once your data is no longer necessary, it is securely deleted or anonymized. Records are typically retained for up to 24 months for operational and accounting purposes.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access Your Information: Request a copy of the data we hold about you.
- Request Correction or Deletion: Ask us to correct inaccurate information or delete your data, except when we’re required to retain it for legal or operational reasons.
- Withdraw Consent: If you previously agreed to receive communications, you can withdraw consent at any time.
To exercise these rights, please reach out to us using the contact information below, and we’ll be happy to assist.
How We Might Share Your Information
We only share information when needed to support your stay:
- Legal Requirements: We may need to share information if legally required or in response to a lawful request from government authorities.
Information Security and Confidentiality
We take every precaution to secure your information, using modern encryption methods and limited access. Only authorized personnel can access your data, and it’s used strictly on a need-to-know basis.
How We Use Cookies and Online Data
For guests who visit our website: https://www.countryhomesecurity.com
- We use cookies to enhance your browsing experience, such as keeping track of your booking preferences.
- You can disable cookies through your browser settings, although it may affect certain website functionalities.
For Our Non-U.S. Guests
Our services are hosted in the United States. If you’re from outside the U.S., please note that by using our services, you consent to the processing of your data in accordance with U.S. privacy laws.
California Residents and Their Privacy Rights
If you’re a California resident, you have specific privacy rights. Feel free to contact us if you have questions about these rights.
Dispute Resolution and Contact
Should you have questions or concerns about our privacy practices, please reach out to us at info@countryhomesecurity.com, and we’ll work with you to address them. Your satisfaction and trust are very important to us.
Your Mobile Information Your mobile information will only be used to support your account (such as updates or inquiries). We don’t share your mobile data with third parties for marketing purposes.
We look forward to hosting you and are here to answer any questions about this policy!
